Return & Refund Policy

Last Updated: October 14, 2026

All Sales Final

All sales made through Johnny Glocks are final. We do not accept returns or exchanges for change of mind, incorrect product selection, or customer preference.

Customers are responsible for reviewing product descriptions, compatibility information, and order details before completing a purchase.

This policy does not exclude any rights or remedies that cannot legally be waived, including those relating to defective or nonconforming products.

Payment Authorization

By placing an order through our website, you authorize Johnny Custom Glocks LLC to charge your selected payment method for the full order amount at checkout.

Payment is collected when the order is submitted and is not contingent upon the shipment date.

If an order is delayed and has not yet shipped, customers may request cancellation for a full refund, consistent with our Shipping Policy and applicable law.

Refunds will be issued to the original payment method whenever possible. Processing times may vary depending on the payment provider or financial institution.

Order Cancellations

Because orders may enter processing shortly after placement, cancellation requests are not guaranteed once fulfillment has begun.

Customers wishing to cancel an order should contact customer support as soon as possible.

Orders that have already shipped generally cannot be canceled or returned, except as required by applicable law or expressly authorized by Johnny Glocks.

If we are unable to fulfill an order, we will provide an appropriate refund in accordance with applicable law.

Product Quality and Testing

Johnny Glocks is committed to manufacturing and supplying high-quality aftermarket firearm components.

Our products undergo quality-control and testing procedures intended to evaluate functionality, fit, and performance before shipment.

Because firearm configurations, installation methods, modifications, maintenance, and operating conditions vary, product performance and compatibility may differ depending on the application.

Customers are responsible for confirming that products are appropriate for their intended firearm and for following applicable installation and safety instructions.

Professional installation by a qualified gunsmith is strongly recommended but is not required unless otherwise specified for a particular product.

Product Issues and Customer Support

If you experience a concern involving product quality, fit, function, or a possible manufacturing defect, please contact our Customer Service Team.

To help us evaluate the issue, please provide:

• Your order number and approximate purchase date

• The make, model, and generation of the firearm, if applicable

• A detailed description of the issue

• Relevant photographs or videos, when available

• Information about installation or modifications that may be relevant to the concern

Johnny Glocks may request additional information or an opportunity to inspect the product before determining an appropriate resolution.

Depending on the circumstances, available remedies may include technical assistance, inspection, repair, replacement, or a refund.

Any resolution will be determined based on the nature of the issue, applicable product terms, and legal requirements.

Customers should discontinue use of any product they reasonably suspect may be unsafe or malfunctioning until the concern has been evaluated.

Unauthorized Returns

Do not ship products to Johnny Glocks without first contacting customer support and receiving return authorization.

Unauthorized returns may be refused or returned to the sender, subject to applicable law.

If a product must be returned for inspection or other authorized service, our customer support team will provide instructions.

Customers must comply with all applicable laws and shipping requirements when returning firearm components or other regulated items.

Shipping-Related Claims

Claims involving packages that are lost, stolen, damaged, or marked delivered but not received are addressed under our Shipping Policy.

Customers who purchased optional Corso Shipping Protection may also be eligible to submit claims through Corso, subject to the applicable protection terms.

Shipping protection does not replace or limit any rights or remedies available under applicable law.

Contact Information

For order cancellations, product concerns, or refund inquiries, please contact Johnny Glocks through our Customer Service Team.

Johnny Custom Glocks LLC
15468 Fruitville Road
Sarasota, FL 34240
United States

Website: https://johnnyglocks.com